SHIPPING POLICY

Standard delivery UK mainland 

FREE standard shipping for orders of £60 or more

£3.99 for standard shipping of orders under £30

£5.99 for standard shipping of orders £30 to £59

Next day delivery UK mainland 

£9.99 for next day delivery for any orders which are placed before 12 noon.

Please note that orders placed for next day delivery after 12 noon on Friday or on a weekend, the orders will be treated as having been placed before 12 noon on Monday and will be with the recipient on Tuesday.

Saturday Local Delivery 

£2.99 for local Saturday delivery for the following postcodes:

BS1, BS10, BS11, BS12, BS15, BS16, BS17, BS2, BS32, BS34, BS35, BS36, BS37,

BS5, BS6, BS7, BS80, BS9, BS99, GL11, GL12, GL13, GL14, GL15, GL16, GL2, GL9 

RETURN & EXCHANGE POLICY

If you have sadly changed your mind about your purchase or dissatisfied with a product then please email houseofbotanee@hotmail.com giving your purchase number and item code. A member of the team will get back to you as soon as possible and organise a full refund or exchange depending on your circumstances. 

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